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F.A.Q.

You probably have questions about us, and we don't want to leave any of them unanswered.

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What does Agrojusto do?+

Agrojusto is a web platform that aims to boost businesses focused on healthier eating and lifestyles. On it, we offer an online retail STORES service, a wholesale MARKETPLACE section so retailers can source directly from food makers and producers, and a RESOURCES section where we provide training on topics such as social media, branding, permits, and the transition to organic production.

How do I set up my online sales platform?+

To set up your store, first create a user account on the platform. Then, on the home screen, you'll find the CREATE MY STORE option. There, you'll need to fill in a few details, such as the store name and a short description.

How do I edit the cover photo?+

To edit your cover photo, go to STORE, then to Settings and Appearance.

Who is behind it, and with what goal? Where are you based?+

Agrojusto is an Agtech startup that seeks to build fairer, more efficient trade: fair for those who produce and efficient for those who sell. We are headquartered in Mendoza, but our platform reaches the whole country.

Why is there so much free content? How do you make money?+

We want to support all entrepreneurs in Argentina without making them pay for it. We are entrepreneurs ourselves and know how hard it can be to start a business. We have a freemium model with 3 subscriptions: one free and two paid. But we DO NOT CHARGE COMMISSIONS ON ANY OF THEM.

What kinds of products can be on the platform? Only agroecological ones?+

We specialize in the natural food and cosmetics niche, highlighting the qualities of healthy, agroecological, and organic products.

What benefits do I get by joining your platform with my business? How is it different from other similar platforms, if there are any?+

We specialize in food, because selling squash is not the same as selling sneakers. That's why we add value to the food trade by bringing together the entire sales chain: we connect producers with food makers in the Marketplace, and both of them with retailers in the Community module. We give retailers digital tools so they can sell more efficiently, and we support everyone in this chain with resources to help them grow.

How do I create a user account?+

To create a new user account, go to the following link: https://my.agrojusto.com.ar/login?countryISO2=AR.

Tap where it says Sign up. In the first step, you'll be asked to fill in some details such as first name, last name, email, phone number, and a password. In the second step, you'll indicate whether you're signing up as a producer or as a retailer/business, along with your business name and province. Finally, we'll ask about your current needs and why you're signing up (we'll give you a few options). After completing these three simple steps, your user account will be created.

What does signing up as a producer mean?+

Signing up as a producer sets you apart from retailers and food makers on the platform, so the community knows who you are and what you do.

To list on the wholesale marketplace, are the conditions the same as in the retail section?+

The Marketplace is wholesale, and the commercial terms are whatever you offer your customers. There is no retail inquiry section on the platform; for that, we have Online Stores, where every business sells to its retail end consumers.

Do you offer online courses?+

Our platform has a section called RESOURCES. There you'll find guides, training, and articles on a variety of topics that can be very useful for your business.

How do I obtain RNE and RNPA certification (Argentina's national food establishment and food product registrations)?+

We don't currently offer support with the certification process, but we know people outside Agrojusto who can help you with it. To help you understand the basics of obtaining these certificates, we've prepared a guide on the subject: https://my.agrojusto.com.ar/auth/recursos/guides/63b5bae4fb89aa00124fc9ec

What products do you sell?+

We don't sell products. We have a platform that aims to boost businesses focused on healthier eating and lifestyles. On it, we offer an online retail STORES service, a wholesale MARKETPLACE section so retailers can source directly from food makers and producers, and a RESOURCES section where we provide training on topics such as social media, branding, permits, and the transition to organic production.

Is the online store for retail or wholesale sales?+

Both. You can sell wholesale in the MARKETPLACE section and retail by sharing your link in the STORE section.

Does the platform charge a commission on sales?+

The platform does not charge any kind of commission on sales.

What is support like?+

We are the only platform that offers direct WhatsApp support for our Professional customers. We're here to help

What is the difference between the Basic and Professional plans?+

The main difference between the two plans is that the Professional plan gives you full access to the platform, so you can see all the resources, upload your products to the Marketplace, create your online store, and connect with suppliers. To see the different subscriptions, visit the following link

What do I do if I forgot my password?+

If you forgot your password, tap where it says Forgot my password. You'll be redirected to a page where you'll enter the email address you signed up with. We'll send you an email so you can recover it. Direct link: https://my.agrojusto.com.ar/forgot-password

How can I pay for my subscription?+

In the subscription area of the platform, you can pay through Mercado Pago or by bank transfer.

What price should I set for my products on the platform? Is any tax added afterward?+

The price you set for your products is their final price. The platform does not add any taxes.

Does anyone who wants to buy from my store need to sign up on the platform first?+

End consumers who want to buy from your store do not sign up on the platform. They reach your products through your store link.

Do you offer shipping services?+

We are integrating the envia.com platform, which will let you ship your orders anywhere in Argentina through more than 5 different logistics companies, such as Andreani, Correo Argentino, and OCA, among others

Have another question? Contact us!